Credit Card Customer Care

Credit cards are used by almost every adult in the current times. It can come in handy during several circumstances and also provides several other benefits and features to customers. These benefits and other offers allow several customers to save costs on shopping, travel, and many others. However, in some cases, credit cards can have a few features that are not self-explanatory, or the credit card could have a few issues in general. In such cases, the customer care support team from the bank that issues the credit card can be of help. Here is all the customer care information you need for the Axis credit card and the RBL credit card.

Axis Bank Credit Card Customer Care

You can contact Axis Credit Card Customer Care through any of the 5 following methods.

1. SMS

In case you are an NRI customer, you can send your queries to +91 86910 00002. Here is a list of SMS codes for different queries.

2. Phone Call

To get any of your queries immediately resolved, it is recommended to call the Axis Bank Credit Card Customer Care number. They provide a 24*7 service to be at your service. However, the customer care representative is available between 8:00 am and 8:00 pm. So, ensure to call between that time window on any of the following numbers.

• Axis Credit Card toll-free number: 1860-419-5555/ 1860-500-5555
• Axis Credit Card Customer Care number: 022-6798 7700

3. Email

You can email your concerns to creditcards@axisbank.com to get them addressed and resolved.

4. Postal Service

You can list down all of your queries and concerns in a letter and post the same to the below-mentioned address.

Axis House, C-2 Wadia International Centre,

Pandurang Budhkar Marg,
Worli, Mumbai,

Maharashtra – 400025

5. Social Media

Social media is a very powerful tool when it comes to companies. In case you have any queries or concerns regarding your Axis Bank Credit Card, you can contact them via social media through Facebook, Instagram, or Twitter. You can reach out to them on either of these channels to get your queries resolved.

RBL Bank Credit Card Customer Care

1. SMS

The SMS service to RBL Credit Card Customer Care can be used by sending an SMS from your registered mobile number to +91 92233 66333.

XXXX represents the last 4 digits of your credit card number.

2. Phonecall

You can call RBL Credit Card Customer Care on any of the following numbers:

• RBL Bank SuperCard: +91 22 7119 0900
• RBL Bank Credit Card: +91 22 6232 7777
• Toll-Free Number: +1800 121 9050

3. Postal Service

Sending a physical copy of a complaint through post or courier definitely has its perks. You can post to the following address.

RBL Bank Ltd., One Indiabulls Centre, Tower 2B, 6th Floor,

841, Senapati Bapat Marg,

Lower Parel (W),

Mumbai – 400013

4. Email

Sending an email to supercardservice@rblbank.com or cardservices@rblbank.com can resolve your complaints about RBL Bank SuperCard and RBl Credit cards respectively.

5. Social Media

You can reach out to RBL on social media using the following handles:

Instagram: @rbl_bank

LinkedIn: https://www.linkedin.com/company/rbl-bank

Twitter: @rblbank

Twitter Care: @RBLBankCares

Conclusion

Now that you have all the information to contact the customer support of Axis Bank and RBL bank, ensure to keep them handy so that you can access them easily.

Sources:

1. https://www.bajajfinservmarkets.in/credit-card/rbl-bank-credit-card-customer-care.html
2. https://www.bajajfinservmarkets.in/credit-card/axis-bank-credit-card-customer-care.html

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