Credit cards are used by almost every adult in the current times. It can come in handy during several circumstances and also provides several other benefits and features to customers. These benefits and other offers allow several customers to save costs on shopping, travel, and many others. However, in some cases, credit cards can have a few features that are not self-explanatory, or the credit card could have a few issues in general. In such cases, the customer care support team from the bank that issues the credit card can be of help. Here is all the customer care information you need for the Axis credit card and the RBL credit card.
Axis Bank Credit Card Customer Care
You can contact Axis Credit Card Customer Care through any of the 5 following methods.
In case you are an NRI customer, you can send your queries to +91 86910 00002. Here is a list of SMS codes for different queries.
|Query||SMS to be sent|
|Customer ID||CUSTIDCC <last 4 digits of Axis Credit Card>|
|Activation of Credit Card||ACA|
|Credit Card payment||CCP|
|Credit Card balance||CARDBAL|
|Locate nearest ATM||ATM <pincode>|
|Update mobile number||UPDATEM <valid email ID>|
|Credit Card available balance||AVAILBAL|
|Download mobile app||MBANK|
- Phone Call
To get any of your queries immediately resolved, it is recommended to call the Axis Bank Credit Card Customer Care number. They provide a 24*7 service to be at your service. However, the customer care representative is available between 8:00 am and 8:00 pm. So, ensure to call between that time window on any of the following numbers.
- Axis Credit Card toll-free number: 1860-419-5555/ 1860-500-5555
- Axis Credit Card Customer Care number: 022-6798 7700
You can email your concerns to [email protected] to get them addressed and resolved.
- Postal Service
You can list down all of your queries and concerns in a letter and post the same to the below-mentioned address.
Axis House, C-2 Wadia International Centre,
Pandurang Budhkar Marg,
Maharashtra – 400025
- Social Media
Social media is a very powerful tool when it comes to companies. In case you have any queries or concerns regarding your Axis Bank Credit Card, you can contact them via social media through Facebook, Instagram, or Twitter. You can reach out to them on either of these channels to get your queries resolved.
RBL Bank Credit Card Customer Care
The SMS service to RBL Credit Card Customer Care can be used by sending an SMS from your registered mobile number to +91 92233 66333.
|Balance Enquiry||BAL<space>Customer ID|
|Temporary Block||TBLOCK <XXXX>|
|Unblock card||UBLOCK <XXXX>|
|Permanently Block||BLOCK <XXXX>|
XXXX represents the last 4 digits of your credit card number.
You can call RBL Credit Card Customer Care on any of the following numbers:
- RBL Bank SuperCard: +91 22 7119 0900
- RBL Bank Credit Card: +91 22 6232 7777
- Toll-Free Number: +1800 121 9050
- Postal Service
Sending a physical copy of a complaint through post or courier definitely has its perks. You can post to the following address.
RBL Bank Ltd., One Indiabulls Centre, Tower 2B, 6th Floor,
841, Senapati Bapat Marg,
Lower Parel (W),
Mumbai – 400013
Sending an email to [email protected] or [email protected] can resolve your complaints about RBL Bank SuperCard and RBl Credit cards respectively.
- Social Media
You can reach out to RBL on social media using the following handles:
Twitter Care: @RBLBankCares
Now that you have all the information to contact the customer support of Axis Bank and RBL bank, ensure to keep them handy so that you can access them easily.